About MCWA


MCWA Celebrates New Solar Array

Monroe County Water Authority joined with the New York Power Authority (NYPA), developer Sol Systems, local dignitaries and elected officials to celebrate the completion of its new 5 MW ground-mounted solar array in Penfield with a ‘flip the switch’ ceremony.

COVID-19 Information and Updates

Safe and reliable water is vital to public health, especially to prevent the spread of infectious diseases such as COVID-19. Monroe County Water Authority customers can rest assured that we remain committed to reliably providing quality, affordable water throughout this pandemic.

New Rates Effective January 1, 2022

Rates will increase by approximately $0.94 per month for typical homeowners, effective January 1, 2022. The increase was approved at the board meeting on Wednesday, December 9.

Public Information Meeting on Proposed Rate Changes

Monroe County Water Authority will host a public information meeting regarding proposed water rate changes on Wednesday, December 1, 2021 at 3 p.m.

Now Accepting Apple Pay, PayPal, Venmo

Monroe County Water Authority is excited to expand its digital payment options with the addition of Apple Pay, PayPal and Venmo.

Imagine a Day Without Water

“Imagine a Day Without Water” is a national education campaign that highlights the value of water and the need for investment in infrastructure. This year’s day of action focused on where water comes from and where wastewater goes.

Payment & Bid Drop Boxes Temporarily Relocated

Our payment and bid drop boxes have been temporarily relocated due to construction on a portion our roof. The drop boxes are now located in front of our garage, which is to the left of the building when looking from the parking lot.

Approved Fill Sites Wanted

If you have a site that meets all governmental regulations, we would like to hear from you. Please email us at information@mcwa.com or contact our Customer Service Department at (585) 442-7200.