Water Fact

Water Fact

A water molecule stays in the ocean for 98 years, in ice for 20 months, in lakes and rivers for 2 weeks, and in the atmosphere for less than 7 days.

Use the information below to reach us or send us a message using the boxes below.

Monroe County Water Authority
475 Norris Drive
P.O. Box 10999
Rochester, NY

Customer Service: (585) 442-7200
(Toll Free) 866-426-6292 (H2O-MCWA)
Business Hours: 8:30 a.m. - 4:30 p.m.

General Offices: (585) 442-2000
(Toll Free) 866-638-6292 (638)-MCWA
FAX: (585) 442-0220
Business Hours: 8:30 a.m. - 4:30 p.m.
TTY# (585) 442-1410

After Business Hours Emergencies: (585) 442-2009
(Toll Free) 866-629-2426 (MCWA-H2O)
After Business Hours, Weekends & Holidays

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