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Departments and Functions

MCWA departments are organized to deliver quality water to our customers as efficiently and affordably as possible.

The Production Department is responsible for:

  • Water Treatment
  • Transmission & Storage
  • Water Quality & Laboratory
  • Maintenance
  • System Planning & Research

The Engineering Department is responsible for:

  • New Services
  • Environmental & ROW
  • Design
  • Contract Administration & Inspection
  • Cross Connection Control
  • Mapping
  • Leak Detection

The Finance & Business Services Department is responsible for:

  • Accounting
  • Customer Services
  • Meter Services
  • Risk & Claims

The Operations Department is responsible for:

  • Distribution Crews
  • Hydrants & Valves
  • Warehouse
  • Dispatch
  • Vehicle & Equipment Maintenance

The Personnel Department is responsible for:

  • Human Resources
  • Safety/Security

The Office of the Assistant to the Executive Director is responsible for:

  • Information Technology
  • Purchasing