Contact Information

Monroe County Water Authority 475 Norris Drive P.O. Box 10999 Rochester, NY 14610-0999

Consumer Services: (585) 442-7200
(Toll Free) 866-426-6292 (H2O-MCWA)
Business Hours: 8:30 a.m. - 4:30 p.m.

General Offices: (585) 442-2000
(Toll Free) 866-638-6292 (638)-MCWA
FAX: (585) 442-0220
Business Hours: 8:30 a.m. - 4:30 p.m.

TTY# (585) 442-1410

After Business Hours Emergencies: (585) 442-2009
(Toll Free) 866-629-2426 (MCWA-H2O)
After Business Hours, Weekends & Holidays

24 Hour Meter Read Call in System (585) 442-3034

Mail Payments to:
Monroe County Water Authority
P.O. Box 41999
Rochester, NY 14604-4999
E-mail: information@mcwa.com

 

Monroe County Water Authority's water is a great value - only 1¢ for 4 gallons - delivered to your home.

Bringing you our most precious resource!