Automatic Bill Payment Service

An easy way to pay your water bill

MCWA Automatic Bill Payment:

• allows your bank to deduct your water bill payment from your checking account
• forwards your payment to MCWA for processing
• saves you time - no check to write and mail
• pays your bill on time, even if you're out of town

Once you sign up for Automatic Bill Payment, MCWA will notify you in writing about the status of your application. There is no added charge for Automatic Bill Payment.

You will continue to receive a bill statement showing:

• the amount and cost of water you have used
• the date the payment will be deducted from your account
• the amount of the payment
  

The statement will arrive in plenty of time for you to ask questions before payment. It will include a notation showing you have chosen the Automatic Bill Payment option.

You may cancel the automatic payment service at any time by calling Customer Service at (585) 442-7200, Monday through Friday from 8:30 a.m. to 4:30 p.m. at least five (5) business days before the next scheduled payment deduction.

For more information about the MCWA Automatic Bill Payment service contact Customer Service at the number above or email us.

To request Automatic Bill Payment:

• print the completed online Authorization Form or call (585) 442-7200 to request a form
• print a second copy of the authorization form for your records
• write the word "VOID" on a blank check
  

Send the completed form and the voided check to:

Attention: Customer Service
Monroe County Water Authority
P.O. Box 10999
475 Norris Drive
Rochester, N.Y. 14610-0999

Questions? Call MCWA's Customer Service line (585) 442-7200

Bringing you our most precious resource!