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My Bill > Meter Read Input System
Water from MCWA is high quality. Questions? Call MCWA's Customer Service line (585) 442-7200, USEPA at 800-426-4791, or Monroe County Health Department at (585) 753-5057.
You can enter your quarterly meter read online, after registering for the service. All that's required is Internet access and an e-mail account.
Here's how it works:
If you change your e-mail address, click here to enter the new address on our system.
If you no longer want to receive e-mail requests, click here to remove your address from our system.
If you are already enrolled, click here to enter your meter read.
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*Monroe County Water Authority received the highest numerical score among 16 water utilities in the Northeast in the J.D. Power 2016 Water Utility Residential Customer Satisfaction Study, based on 20,951 total responses, measuring experiences and perceptions of customers with their primary water provider surveyed March 2016. Your experiences may vary. Visit jdpower.com